PivotLink - Dasboard and Metrics Reporting

Connecting business users with their informationInformation drives smarter decisions. PivotLink breaks the barrier between you and your information for smarter and faster decisions. With dashboards and immediately accessible underlying data, PivotLink makes an impact on your business, today.

Move beyond spreadsheet reporting Many PivotLink customers upgraded from spreadsheets that were becoming difficult to manage and hard to trust as their businesses scaled. PivotLink is now their business intelligence platform.

Evolve from traditional business intelligence PivotLink's speed, flexibility and ease-of-use enables it to stand apart from traditional business intelligence. PivotLink is empowering because it makes available all of your information, metrics and calculations at your fingertips. Query any of your data right from your desktop Drill into your data all the way down to your most detailed transaction View results with interactive charts and dashboards with your exact KPIs Run intuitive, unconstrained slicing and dicing of metrics for truly custom reports Integrate multiple data sources with flexibility to address dirty and missing data

for more information click on the link below -
http://www.pivotlink.com/home/solutions

MySQL Users Mostly Unfazed by Sun Acquisition

http://www.pcworld.com/businesscenter/article/144725/mysql_users_mostly_unfazed_by_sun_acquisition.html

Biggest Databases in the world !

click here to view them
http://weblogs.asp.net/pleloup/archive/2003/12/15/43693.aspx
Source: Wintercorp

Halarious Analogy of Various Operating Systems

http://www.eastwoodzhao.com/halarious-analogy-of-various-operating-systems/
http://blogs.techrepublic.com.com/geekend/?p=558

syslog in windows

http://www.monitorware.com/en/topics/syslog/

Why do you need to monitor your Security event log?

A good article written by Adrian Grigorof

note - http://www.eventid.net/show.asp?DocId=33

Did you know

Computer systems tend to generate millions of events. Most of these events are unwanted or repetitive events which waste archive space and waste time when processing and monitoring Event/System logs. A good Event Manager will filter out rules for platform.

GFI Event Manager, SCOM are some event managers which do this out of box.

WatchMouse

Performance - Trusted To Monitor the websites.
Load Testing - How many visitors can a website handle.
Periodic Vulnerability Scanning - Saving servers safe from hacker attacks.
Website Performance Benchmarking - comparing websites.

For more information please click on the following link - http://www.watchmouse.com/en/

All in one - Server Monitoring, Application Monitoring and Capacity Planning tool

GOTO - http://www.uptimesoftware.com/itservicemonitoring.php

Enterprise-strength server monitoring and reporting seamlessly across Windows, Solaris, AIX, HP/UX, Linux, Novell, VMware, and more
Easily Test and Implement 'up.time' with no consultants needed to deploy or maintain
Less Expensive than heavy, complex framework solutions. Get the depth of server monitoring you need at a fraction of the Framework price
The best GUI and Dashboards (like 'Resource Scan' to the left) in the business.
Dozens of monitors right out-of-the-box plus many more easy to add, free plug-in monitors

Always Be the First to Know - instantly figure out what is happening in your IT infrastructure with deep resource, process, and service metrics. Use capacity planning and trending to see when you'll run out of resources.
Quick and Easy Installation… Really - no expensive consulting or integration required as up.time plays nice will thousands of applications. Start server monitoring and reporting in less than 15 minutes, including the download time.
The Work Gets Done for You - automated report creation and distribution, automated IT service and monitored element discovery, automated virtual machine discovery, as well as automated recovery and restart actions. Proactive out-of-the-box and customizable alerting keeps you in charge.
Take the Guess Work out of Server Consolidation and Virtualization - use automated reports to easily identify all server consolidation potential candidates, then analyze, monitor, and report on all your virtual instances.
Get it done under Budget - Lower your Total Cost of Ownership by at least 35% compared to the heavy, complex system management frameworks (IBM, HP, CA, Microsoft, BMC).
Fanatical Support Experts - relentless perfectionists help you solve problems quickly. All future product upgrades and continuous three month feature packs are included FREE with support.

Dashboards and Scorecards

I found a good article by Wayne W. Eckerson on Best Pracices on deploying Dashboards and Scorecards.

Here is the link -
http://www.microsoft.com/downloads/thankyou.aspx?familyId=c2eacd44-f0b5-46b9-a91a-61acb3a5ec53&displayLang=en

Dashboard for sharepoint

This bundle gives you all you need to turn your collaborative portals into visually appealing dashboards and scorecards - quickly and easily. With powerful charts and an assortment of gauges and dials, you can dramatically visualize your KPIs and other key corporate data within your own portal, all without Visual Studio!

Dundas Chart for SharePoint - Dundas Chart for SharePoint gives you charting technology from the industry leader, to add highly customizable, stunning charts to your SharePoint portal.

Dundas Gauge for SharePoint - Now you can get Dashboards and Scorecard features in your reports by adding easy to interpret Gauges, Dials and Knobs and display data that simply can't be shown effectively in a chart.



for more information click on the following link

http://www.dundas.com/Technologies/SharePoint/DashBundle.aspx

ITIL Service Desk - ChangeGear by Sunview

ChangeGear Service Desk is a comprehensive solution that enables IT support staff to quickly and easily respond to customer requests. Designed using the ITIL best practices framework and Microsoft .NET platform, ChangeGear Service Desk tracking and an integrated architecture.With ChangeGear Service Desk, IT support staff can:Accelerate incident and problem resolutionAttain 360-degree visibility into service support processesGain ITIL compliance out-of-the-boxChangeGear Service Desk is comprised of a Self-Service Portal, Incident Management and Problem Management


for more information

Click on the following link

http://www.sunviewsoftware.com/products/servicedesk.aspx?gclid=CO78hoaMrJECFShsGgodUAIEfw

ESMGUY STRIKES BACK

I will start writing my post from Feb 4 2008.

-ESMGUY

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Whitepaper - BMC Knowledge Management

LINK -
http://documents.bmc.com/products/documents/66/88/56688/56688.pdf

RightAnswers Unified Knowledge Suite

The RightAnswers Unified Knowledge Suite enables organizations to cost-effectively improve the productivity and efficiency of their End-Users and Support Analysts while lowering the overall cost of support by: Providing a 24x7, online support channel Reducing calls to the Help Desk Improving first call resolution rates and minimizing call escalation Building an enterprise-specific library of solutions.The Unified Knowledge Suite provides a “personalized” knowledge-drivenSelf-Service environment that creates a level of intimacy between RightAnswers'innovative software, high-impact content, and value-added client and contentservices. Our unique, end-to-end solution enables clients to leverage a dynamicand powerful Knowledge Base to improve the end-user support experience andincrease support capacity while helping enterprises of all sizes meet their Desk business objectives, improve time-to-value, reduce overall Total Cost ofOwnership (TCO) and increase Return on Investment (ROI).

for more information please click on the link below -
http://www.rightanswers.com

Process tool by INTRANET DASHBOARD

Process Tool
The Process Tool is an application that allows you to create processes by grouping any number of webpages together in a logical, controlled flow. You can also track users through the processes created. For example, you may need to review who has read your new workplace safety manual.

Functionality
Create process workflows quickly and easily
Add, edit and delete steps in a process
Monitor the progress of users throughout the process for compliance tracking. Administrators and users can be automatically contacted on completion of a process
Powerful admin interface allows for processes to be subsite specific or company wide

Tutorial

This animation gives you a step by step guide for using the Process Tool application. The tutorial is aimed at first time users that need an overview of the application.
Play (2.1 Mb)

For more information on INTRANET DASHBOARD TOOLS

http://www.intranetdashboard.com/default.aspx

RunBook Automation

http://www.realops.com/flash/RBA_Overview.html

10 automation companies to watch

RealOps
Virtugo Software
Opsware
Opalis
mValent
NetworkAutomation
Enigmatec
FastScale
BladeLogic
Aveksa

want to read more on the above companies and there tools in automation. Please click on the links below.
http://www.networkworld.com/news/2007/062507-automated-companies-to-watch.html?page=1

Good White Paper on Capacity Management by Microsoft

Capacity Management Overview
The Capacity Management SMF helps organizations achieve and sustain the IT service capacity requirements they need to support their business at a justifiable cost. For the purposes of this document, the term “capacity” is one of convenience, which, depending on the context, may imply resource capacity, such as storage, processor speed, network, or human resources, or an end-to-end IT service capacity, such as messaging, customer relationship management (CRM), or order processing. Many of the principles and suggestions for best practices still apply regardless of the type of capacity being optimized.
Capacity management is made up of three subprocesses:
• Business capacity management (BCM)
• Service capacity management (SCM)
• Resource capacity management (RCM)
These subprocesses all share a common set of activities that are applied from different perspectives. They include the following:
• Modeling
• Service monitoring
• Performance management
• Demand management
• Workload management
• Analysis
• Change initiation
• Optimization
• Trend analysis
Each of these subprocesses works toward the production and maintenance of a capacity plan and triggers requests for change through the appropriate channel. These activities all support the proper management of resources and service performance levels in order to conform to current and anticipated business requirements.




to read the full white paper please click on the link below -
http://www.microsoft.com/technet/solutionaccelerators/cits/mo/smf/smfcapmg.mspx#ESF

OPNET’s Application Performance Management (APM) solutions

OPNET’s Application Performance Management (APM) solutions ensure that applications will perform effectively in production, that systems have adequate capacity to support them, and that networks that deliver application functionality can meet service level objectives.

for more information click on the link below -
www.opnet.com